| Q. |
What distinguishes Hill Environmental Operations from its competition? |
| A. |
At HEO we have managers who monitor the Chief Operating Engineers --who set goals with clients, have frequent on-site meetings with clients, and continually attempt to improve operations and efficiency. In other words, we're not a payroll service; we're a complete professional management service.
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| Q. |
Are Hill Environmental Engineers and Chiefs union members? |
| A. |
Yes, they are all members of Chicago Local 399 of the International Operating Engineers Union.
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| Q. |
Does HEO management ever visit a client site? |
| A. |
Yes, HEO managers visit sites and meet with clients' representatives at least once a month and as often as weekly.
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| Q. |
Does HEO have a computerized Computer Maintenance Management System. |
| A. |
Yes, we utilize computer-based record keeping and reporting for enhanced productivity, accountability and facility management.
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| Q. |
What if our building has a different computerized maintenance program and the building manager wants to continue to use the exisitng program? |
| A. |
That's okay; we'll do it. We probably know that program, too.
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| Q. |
Do all HEO engineers make the same wage? |
| A. |
No, the wages paid at each site are negotiated with the Local Union.
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| Q. |
Do you have Assistant Chief Engineers? |
| A. |
Yes.
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| Q. |
Do you use Apprentices on the site? |
| A. |
Yes.
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| Q. |
How are Chief Engineers selected for a paricular site? |
| A. |
HEO recommends candidates for approval by ownership/management.
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| Q. |
Are HEO facility records and logs available to the property manager? |
| A. |
Yes.
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| Q. |
Has HEO ever lost an account? |
| A. |
Only when facilities have been closed or building management has changed.
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| Q. |
How many engineers are required to efficiently operate our facility? |
| A. |
We'll study your facility and make a recommendation.
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| Q. |
If HEO is handling purchasing at our facility, can we use our existing vendors? |
| A. |
Yes, we will do whatever our client requests.
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| Q. |
Will there be regularly scheduled meetings with our building management and HEO managers? |
| A. |
Yes.
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| Q. |
Does the Hill Environmental Operations name/logo appear on the uniforms that engineers will be wearing in our building? |
| A. |
No, but we will be happy to put whatever name a client wishes on the Operating Engineers' uniforms.
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| Q. |
Is an Operating Engineer ever assigned to more than one facility? |
| A. |
No.
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